F.A.Q.
If you need any support, our team are standing by to help on support@rainwellbeing.com
Which Payment Methods Do You Accept?
RAIN Wellbeing accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
WHO IS BEHIND THE RAIN WELLBEING FORMULATIONS?
RAIN Wellbeing has a team known as the RAIN Lab. Learn more here: https://rainwellbeing.com/pages/rain-lab
How Do I Set Up A Subscription Order?
At checkout we offer a subscription option on certain products. Details are on there.
Orders are usually dispatched between 1-3 days from the date of the order being placed, the recurring.
Please contact us our customer service team if your delivery has not been received within the dates described.
How do I manage an existing subscription?
If you wish to manage or cancel your RAIN subscription, in the header of our website, click on the icon that looks like a person.
Once you login, you can manage your subscription.
If you have any other issues, please contact us our customer service team who can help you.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.